ToS

# Refund Policy


**Last updated:** 11/14/2023


Thank you for shopping at GangWarsRP. We appreciate your interest in our products and want to ensure a rewarding experience as you explore, evaluate, and make purchases.


By placing an order or making a purchase at GangWarsRP, you agree to the terms outlined below, along with GangWarsRP's Privacy Policy and Terms of Service.


 No Refunds

All sales are final. GangWarsRP offers irrevocable virtual products; hence, we do not issue refunds once the order is completed and the product is sent. Please understand this policy before purchasing any item from our site.


Our virtual goods are delivered instantly upon purchase, and this is why we do not accept any refund requests.


Responsibility

Ownership and Responsibility: Customers are responsible for maintaining the security of their accounts and purchases. GangWarsRP is not liable for any unauthorized access leading to issues with purchases. Unauthorized access and issues related to account security may not be eligible for refunds.


Updates to the Refund Policy:

 GangWarsRP reserves the right to update or modify the Refund Policy at any time. Customers are responsible for periodically reviewing the policy to be aware of any changes.


Payment Disputes:

Filing a chargeback without attempting to resolve the issue with GangWarsRP may result in the suspension of services.


Non-returnable Items

Digital goods such as ranks, perks, and in-game items cannot be returned or exchanged once purchased.


Exceptional Circumstances

If you have not received your purchase or encountered any irregular transactions, please contact our support team for assistance. In rare instances where a customer experiences an issue with their purchase due to a problem on our end, we will work with you to find an appropriate solution, which may, at our discretion, include replacing the product or offering store credit. Please note that decisions on refund requests are at the sole discretion of GangWarsRP, and all decisions are final.


Suspension Clause

If a user is suspended from our service due to a violation of our Terms of Service or other relevant policies, they are not entitled to a refund for any purchases made. All sales and transactions are considered final, and any suspension does not alter this policy.


Service Clause

Service Changes: Features and services provided by GangWarsRP may change over time, and these changes do not warrant refunds.


Communication Protocol

In case of any issues with purchases, customers are required to contact our support team first before taking any other action.


Payment Disputes: 

Filing a chargeback without attempting to resolve the issue with GangWarsRP may result in the suspension of services.


Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:


Our Discord Server: https://discord.gg/gangwarsrp


Please remember to include your transaction ID and the email address used during the purchase process in any correspondence.